Adoption Plan

A female hearing aid user with an audiologist
Achieving improved hearing isn’t just about obtaining hearing aids; it involves accessing the expertise, support, and guidance of a proficient team of hearing professionals.

Whether you’ve recently relocated or aren’t satisfied with the level of care you’re receiving, our Adoption Plan might be the solution you need.

With this plan, you’ll receive ongoing personalized attention from our highly trained specialists.

They will prioritize your hearing health and ensure that your hearing devices perform optimally. We offer two ways to assist you:

90-Minute Performance Revamp

This thorough, 90-minute consultation is designed specifically for current hearing aid wearers who may be dissatisfied with the performance of their devices.

Our consultation is conducted by a hearing healthcare provider who possesses extensive experience in your specific hearing aid technology. We will conduct a series of tests, following the best evidence-based practices in audiology, to help you optimize the performance of your hearing aids. The consultation will be customized to meet your unique needs, with the objective of enhancing your hearing aid performance. Our consultation will typically include:

  • ZComprehensive case history to understand your journey and experience to date
  • ZToscopy examination to evaluate your ear canal anatomy and health
  • ZEarwax removal if needed
  • ZComprehensive hearing evaluation (including speech-in-noise testing) in accordance with the best practices in audiology, if deemed necessary
  • ZProfessional hearing aid cleaning, which includes suctioning the microphone and speaker openings as well as using the Redux machine to remove moisture
  • ZReal-ear measurements to determine if your hearing aids are programmed appropriately for your current hearing profile
  • ZAdjustment of your hearing aids based on an accurate, up-to-date hearing test and your listening preferences
  • ZSmartphone pairing and app orientation (only available with compatible hearing aids/phones)
The objective of this 90-minute appointment is to take your underperforming hearing devices and bring them to their maximum potential for your specific needs.

Investment: $375

Adoption Plan: Access Our Ongoing Service & Care

If you purchased your devices elsewhere, and you’re looking for a long-term partner to help you get the best performance from them, this may be the right option for you.

With our Adoption Plan, you transfer care to us and we become your long-term hearing care partners.

It’s ideal for people who understand better hearing is a journey, not a destination. This includes:

  • ZNinety-minute initial performance revamp (everything detailed above) to kick-start your journey and allow you to maximize the performance of your devices
  • ZAccess to two preventative maintenance checks to continually monitor, test, and carry out preventative maintenance on your devices to prolong performance
  • ZLoaner devices made available to you if your devices ever require repair or replacement, ensuring you’re always with hearing aids
  • ZProfessional wax removal services as required (maximum of three per year)
You will have our commitment to take the best possible care of your hearing needs and concerns. We will be there for you.

$625 per year

only available if your devices are less than four years old

Register Your Interest

To register your interest in either our 90-Minute Performance Evaluations or our Adoption Plans, then please complete this form.

We’ll then contact you to discuss your needs and schedule an appointment with one of our trusted Hearing Healthcare Providers to help you to get the best performance from your hearing technology and maximize your hearing healthcare.

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